By using the {{legalname}} site (hereinafter the “Site”), you confirm that you have read, understood and accepted the terms of use of the Site and that you agree to comply the regulations listed in the following text, as well as all other applicable laws and regulations.

The site reserves the right to introduce changes in the following text at any time, and we remind visitors to regularly check the Terms of Use because they are legally obliged to respect them. Certain provisions of these Terms of Use may be overridden by explicit legal acts or notices displayed on other pages of this site.

Using the Site

All text and visual material on the Site is protected by copyright. And any unauthorized use may constitute a violation of some intellectual property laws. All content of the Site is permitted to be viewed, copied, printed or downloaded solely for personal, non-commercial and informational use unless otherwise indicated elsewhere on this Site. All material downloaded for the aforementioned purposes may be used only on the condition that you retain all copyright notices or other proprietary information not appearing in the original document in all copies. It is not allowed to change, reproduce, distribute and publicly display the content of this Site, nor use it for commercial purposes. Also, any software, service or other material available and available for use through this Site is protected by these terms of use. If you violate any of these Terms of Use, you will be prohibited from using the Site and other software and materials on it. By violating the rights, you lose the right to non-commercial use of the downloaded or printed material and you will be obliged to destroy it immediately.

Registered trademarks

All names, logos, trademarks, trademarks or service and product marks found on the Site are registered trademarks and their use is not permitted without the prior written consent of the full owner.

Privacy

The site respects your privacy regardless of the nature of the relationship you have with the site, i.e. regardless of whether you are a visitor to the Site, a user of the Site s services, etc. You have the right to have your personal data protected, including information such as names, addresses, phone numbers, email addresses, IP addresses and other data.

The site reserves the right to collect personal data of site users, and any collection of personal data on all pages of the site will be carried out in accordance with the rights and privacy of users as well as valid regulations on the protection of personal data.

More detailed information about the process of collecting your personal data and the purposes for which this data is collected, how it is used, with whom it is shared, how it is protected and what your options are in the scope of personal data protection can be found in our document General Privacy and Personal Data Protection Policy.

Limitation of Warranties

The Site disclaims any warranty or representation, including warranties of merchantability, fitness for a particular purpose or respect for intellectual or proprietary rights to the maximum extent determined by law. The information on the site is purely informative in nature, does not constitute professional advice and is not intended to solve specific situations or addressed to a specific person or entity.

Limitation of liability

The site and its suppliers are to the maximum extent determined by law, disclaims responsibility for any damage (direct, indirect, consequential, special, or of any other kind) that may arise as a result of the use, delay or inability to use this site, regardless of whether it is based on a guarantee, contract or other legal remedy or whether the client was informed of the possibility of such damages. If service or repair is required as a result of using this site, you are responsible for the cost of service or repair.

Cookies

This Site uses cookies to improve the user experience. Cookies give us the answer to the question of how and when one of the pages of this Site was visited and how many people visited it. This technology does not collect information about your personal identity, but saves all collected information in aggregate form.

Information

All materials and information you submit to the Site or {{legalname}} (the Company) will not be considered confidential or proprietary. The Site retains ownership of all information collected on or in connection with the Site and reserves the right to use this information for any purpose without limitation, including use, publication, reproduction, modification, (re)distribution and public display without mandatory attribution.

The provisions of the rules stated in this document supplement and do not cancel the legislative provisions in the area of personal data protection. In case of inconsistency between the provisions of these rules and legislative provisions in the area of personal data protection, the legislative provisions shall prevail.

The site reserves the right to change the rules specified in this document at any time. You can check these rules on our website and thus learn more about the changes.

Online Payment

Conversion statement

All payments will be made in the local currency of the Republic of Serbia - dinar (RSD). For informative display of prices in other currencies, the exchange rate is used. The amount for which your payment card will be charged will be expressed in your local currency through conversion to the same at the exchange rate used by the card organizations, which cannot be known to us at the time of the transaction. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our website.

User privacy protection when paying online

On behalf of {{legalname}} we are committed to protecting the privacy of all our customers. We collect only necessary, basic data about customers/users and data necessary for business and user information in accordance with good business practices and with the aim of providing quality service.We give customers choices including the ability to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly stored and is available only to employees who need this data to perform their work. All {{legalname}} employees are responsible for respecting the principles of protection.

Protection of confidential transaction data (ChipCard)

When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form using the SSL protocol and the PKI system, as currently the most modern cryptographic technologies. Data security during purchases is guaranteed by the payment card processor ChipCard a.d. Beograd, so the entire payment process is carried out on the ChipCard website. At no time are the payment card data available to our system.

Refunds

In the case of returning goods and refunds to a customer who previously paid to one of the payment card, in part or in whole, and regardless of the reason for the return, {{legalname}} is obliged to make the refund exclusively via VISA, EC/MC and Maestro payment methods.

The Queen's Suite

Additional Information

Note